LVLY team

LVLY is Australia’s only on-demand feel good service, created to celebrate life’s great days, rough days and everything in between. We provide a same day gift delivery service across Melbourne, Sydney, Brisbane, Adelaide, and a next day service nationally. Our mission is to be the only company in Australia dedicated to making people’s day.

We currently have the following positions available:

Pick-pack & dispatch assistant – Sydney

About the role
We have a very exciting opportunity on offer for the position of Pick-pack & Dispatch assistant at our Sydney HQ! As the Pick-pack & Dispatch assistant, you will effectively manage, motivate and oversee the Sydney operation and its fabulous team of florists, pick packers and couriers. You will be responsible for the end-to-end management from pick-pack, dispatch, to deliveries. This is an amazing chance to play a pivotal role in the fast-growing operations of an Australian business on the rise!

About you
You’re a confident self-starter, with great attention to detail and care for customer experience. You thrive working with a close-knit team, and independently as required. You’re flexible, adaptable and love wearing different hats. You’re comfortable working in a small business environment, and you have great passion for the company you’re a part of. You like to have a laugh and you’re great to get along with; but you equally know how to get down to business. No formal qualifications are required for this role, aside from a can-do attitude.

Job tasks and responsibilities

At a high level, you will be responsible for:
• Management of orders; getting all orders (flowers & gifts) ready for our couriers to collect
• Stock control and audit
• Team and communication

1.) Management of orders
• Managing the preparation, dispatch and delivery of orders
• Print all orders, message tags, address labels
• Actioning requests for any changes to orders
• Communicating with delivery drivers ensuring the seamless operation of timely deliveries
• Briefing new drivers about the safe transport of flowers in their car within flower tubs, as well as how to successfully and safely deliver gifts
• Ensure all orders being sent out are to our LVLY standards

2.) Stock control and audit
• Conduct weekly stocktake reports and check on levels of products and packaging
• Basic reporting on stock and product
• Flag with Melbourne HQ when you’re running low on stock
• Management and reporting of faulty stock
• Create new ways of being efficient with stock, workplace flow and storage

3.) Team and communication
• Communicate with the founders, business advisors and Melbourne team at all times to keep transparency on progress and any problems that may arise
• Foster an outgoing and fun environment in the Sydney office
• Establish and maintain relationships with couriers

General team tasks
• Help to keep the desks and prep area clean at all times
• Assistance of cleaning up preparation space, carrying stock from deliveries and clearing out old/used jars, emptying bins
• Help with any job assigned so that we can try to achieve our LVLY vision at all times
• Live and breathe the LVLY values:
o Make someone’s day
o One team, one dream
o Work hungry, hustle hard
o Be a goodie
o Own your impact

Skills and experience
• Highly organised – co-ordinating multiple tasks at one time is crucial
• Calm under pressure – must be able to work effectively and problem solve in a fast paced environment
• Passion and drive – we’re big believers that enthusiasm, passion and can-do attitude will get you everywhere
• A list-maker and note-taker – planning ahead and efficiently ticking stuff off a to-do list will be important
• Great decision making skills
• Strong communicator
• Attention to detail
• Team player and motivator, as well as an independent worker

4.) Job details, benefits and perks
• 3 half days per week, 9:30AM – 2PM
• $22 per hour
• Monthly LVLY gift allowance – one posy per month
• Being part of a social and supportive team

Please send your covering letter and CV to Hannah at [email protected]

PLEASE NOTE: We would only like to hear from very interested candidates, so please don’t send a generic covering letter as your application won’t be taken seriously.

No phone calls or texts please.

Freelance Florist – Sydney

Newly qualified or looking for a change in pace to your current job? We’ve got an awesome opportunity to be part of a thriving start up business with a fun, fast paced and creative environment.

We’re looking for a newly qualified florist looking for some consistent floristry work to sink their teeth into. Someone with a natural creative eye and good attention to detail but, more importantly, a bubbly, energetic person who wants to be part of a warm culture and a busy start-up environment.

Qualifications required: Preferably Certificate 3 in Floristry OR the passion and drive to prove that you can do the job regardless. At LVLY, we’re all about attitude and aptitude, not how much experience you have. So if you’re willing, eager, energetic and have a good eye for flowers, we still want to meet you!

About the role
• Counting in stock each morning
• Flower preparation – stripping flowers and foliage
• Flower allocation – allocating the correct number of flower stems and foliage to posy arrangements
• Posy making – making up the posies in the LVLY style in a timely manner
• Quality Assurance – Checking back through posies to ensure they are of the high standard we expect
• Varying floristry tasks for corporate events and weddings

Job details, benefits and perks
• Minimum 2 mornings per week – must be Monday and Wednesday (approx. 10 hours per week)
• Occasional event and wedding work available, if interested
• Hourly rate to be advised
• Monthly LVLY gift allowance – one posy per month
• Being part of a social and supportive team
• Exposure to how a small business scales

Please send your covering letter and CV to [email protected]

PLEASE NOTE: Please don’t send a generic cover letter/email, as your application won’t be taken seriously. Tell us a little bit about yourself and why you’re interested in the role at LVLY. Please address your letter/email to Hannah and make the name bold and in italics so that we know you’ve got great attention to detail!

Freelance Delivery Driver

We are currently seeking an experienced multi-drop driver to deliver fresh flowers and gifts to customers throughout the Melbourne, Sydney, Brisbane, Adelaide and Geelong metropolitan areas. Candidates must be enthusiastic and customer focused with previous delivery experience.

What we are looking for in a successful candidate:
• A current, valid drivers license and clean driving record
• Your own car and relevant car insurance
• A good knowledge of the local road network
• Good presentation with a strong customer focus
• Reliable & punctual
• Able to comply with all company policies and work instructions
• MUST have a clean driving record
• MUST be able to provide current references
• MUST have an ABN
• Uniform provided

Your days and hours:
• 4 to 6 hours a day, 5 days per week (Monday to Friday). Shifts start at 11:15am or 1:30pm.
• Hourly rate is $27 (this includes fuel costs)

If you’re interested please email our sales and delivery manager Genevieve at [email protected]