Customer Care team

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Short Term Contract Position

Job tasks and responsibilities

At a high level, you will be responsible for:
• Timely and polite responses to all customer enquiries via email and over the phone
• Ensuring we follow our customer service guidelines to help make someone’s day
• Communicating with delivery drivers ensuring the seamless operation of timely deliveries
• Basic reporting

About the role
• Must be available for an immediate start
• Must be able to work Sunday and 1 x weekday
• 9AM – 5PM
• Remote Position
• All training will be provided
• Must have own laptop and phone, all software and relevant access will be provided
• Weekday – $23.50 per hour
• Sunday – $30 per hour
• Previous customer service experience preferred but not essential

Please send your covering letter and CV to Hannah at [email protected]

PLEASE NOTE: We would only like to hear from very interested candidates, so please don’t send a generic covering letter as your application won’t be taken seriously.

No phone calls or texts please.